If you were among the users who encountered the “error syncing player data” bug that popped up late last year, there’s an update for that, with a catch…

On the Naughty Dog blog, they note one important detail: the affected accounts had to be rolled back to Level 1.

This was not an easy decision for us to make. Over time it became clear to us that there was absolutely no other option remaining to eliminate this issue for all affected—and ensure it doesn’t happen again. Our team at Naughty Dog was tireless in looking for a solution over the last few months –

While it’s painful to read if you were one of the players affected by this issue, it has to be doubly painful for any developer to have come to that decision. Alas, in the software industry, especially where databases and synchronization is concerned, sometimes the only solution is a full reset.

Read the full post on NaughtyDog.com for more information.

Were you affected by this bug? Let us know in the comments below.